Chhatrapati Shivaji Maharaj Vastu Sangrahalaya

Terms And Conditions

These terms and conditions will apply to your access and use of our website at By using our website, you accept that you will be bound to the terms and conditions of use in full. If you do not agree to any of these terms and conditions, you must not access, and/or use our website. If you have any questions about these terms and conditions, you can contact us using the details set out below.

  1. The Board of Trustees of the Chhatrapati Shivaji Maharaj Vastu Sangrahalaya ('CSMVS') operates Our principal place of business is at 159-161 Mahatma Gandhi Road, Fort, Mumbai – 400023, Maharashtra, India. If you have any questions, you may contact us.
  2. CSMVS may change these terms from time to time so we recommend that you should check them regularly. The date of the last update and/or amendment will always be stated at the bottom of these terms. Your continued use of will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using this website.

Minimum Age/Parental Consent

1. Until you are 18 years old, by using our online services, you certify that your parents have or legal guardian has consented to your use and agree to these terms on your behalf. Parental discretion is advised and we recommend that you review these terms with your parents/guardian before using our website. We may require your parents or legal guardian to provide a written acknowledgement of these terms on your behalf before we provide you with part or all of our online services.

Privacy And Data Protection

1. The personal details you submit to CSMVS will only be used for the specified purposes indicated to you and will not be passed onto unauthorised third parties without your explicit consent. You can contact us to amend or remove any information you submit to us, or ask us to remove all of your personal information. Our Privacy Policy provides further information on your legal rights and how to exercise these.

Ticket Terms & Conditions

  1. Tickets are valid for the date and time stated. Please check your tickets on receipt as mistakes cannot always be rectified
  2. Tickets are for personal use and may not be resold or exchanged, nor money refunded
  3. There is no re-admission to the event or exhibition
  4. CSMVS reserves the right to refuse admission or terminate a visit
  5. By attending an event or exhibition, ticket holders consent to being photographed or
  6. All fees and charges are quoted and billed in Indian Rupees unless otherwise noted.
  7. Billing inquiries and disputes should be brought to CSMVS' attention within 30 days of the invoice/bill date. Failure to do so will be deemed to be an admission that the invoice/bill and charges are accurate.
  8. Any applications or requests for services will be declined if payment cannot be successfully processed within 72 hours of the order.
  9. CSMVS reserves the right to modify service fees and rates, effective upon posting on the CSMVS website or on this Agreement.

Contact us

If you have any questions or concerns, you may contact us by:

Address: 159-161 Mahatma Gandhi Road
Fort, Mumbai - 400023
Maharashtra, India

Phone: +91 022 22844484 | 22844519

We will respond to all requests within 30 days.

Updated and uploaded on July 20, 2021